How to Master the Art of Product Management, with Lindsey Jayne
In this enlightening episode, we sit down with Lindsey Jayne, the Chief Product Officer of the Financial Times. Lindsey shares her unconventional journey to the top, a path that saw her take a hiatus from university to serve as cabin crew. This unique experience not only allowed her to see the world but also provided her with a valuable perspective on service design, as she was part of the team designing the upper class experience at Virgin Atlantic. This early exposure to understanding a user's journey through a service has undoubtedly shaped her approach in her subsequent roles. Lindsey delves into her career trajectory, highlighting the significance of engaging with meaningful projects and brands. From the Financial Times to Monzo, Lindsey's work has consistently aimed to create a positive impact on people's lives. Tune in to discover how she navigated her unique career path, the lessons she's learned along the way, and how her time as cabin crew has influenced her approach to product management.